Recomendaciones De Clientes

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DealerRater Aug 15, 2019
 

Jorell was great, really knew everything about the vehicle and was truly a pleasure to work with. I would definitely buy another vehicle from them and would recommend them to my family and friends.

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DealerRater Aug 14, 2019
 

Great customer service. Me ayudó un montón y me explico con lujo y de talle cada pasó. Ella es bien humilde. Me encanto su servicio ??

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Google Aug 14, 2019
 
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DealerRater Aug 12, 2019
 

I had no power coming from the 12 volt (cigarette lighter) adapter plugs and even though I was a month outside of my 30-day initial purchase warranty they replaced a bad fuse no charge, along with washing the car!

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DealerRater Aug 11, 2019
 

We had a great experience today. The service provided by Marilyn in Sales and by Arnaldo in Finance was outstanding. They made us feel comfortable and at ease from the beginning to the end of the process. In the past I usually leave the dealers feeling happy but unavoidably I also feel taken advantage of, even if I didn’t know exactly how. This time, it was not like that. We left Don Mealey’s Sport Mazda happy and with a nice feeling of gratitude.

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Google Aug 10, 2019
 

Great job!

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DealerRater Aug 10, 2019
 

Fair, no BS sales conversation. Nice, respectful folks to work with. Beat other Orlando-area dealers by a fair margin. Marilyn and Mark were great!

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DealerRater Aug 10, 2019
 

It was fast and easy, like the experience. Marilyn Santos was great and keep her word witch is hard thing to find out their. My fifth Mazda and I will keep going.

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DealerRater Aug 9, 2019
 

It's my first car, but not first dealership. I was helped by Alex, he is absolutely knows what he is doing. He will show you, patiently take time and will answer your questions. We got best deal and truly happy with car. Thank you again, I will recommend this dealership to all of my friends.

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DealerRater Aug 8, 2019
 

Nick was very helpful and friendly l would go back to him again next time.a little far away from me but this is where I purchased my vehicle and like to stay with one place

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DealerRater Aug 8, 2019
 

Jorell was fantastic to work with. He took care of all my request and he was very professional every step of the way. I was very satisfied with my experience at Mazda.

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Google Aug 7, 2019
 

Reggie Jorge, spent the time to find us the exact car we were looking for, and Michael Craig- Voyk handled the closing transaction to perfection and made sure all of my questions were answered before I drove off the lot with my 2018 CX 9 Signature Pre-Own Certified. They gave me outstanding service I would recommend this dealership to my family and friends these men's are very professional and have you best interest in mind. The overall company was very nice. Nothing but really nice no pressure people. At no time did we feel uncomfortable. Our salesman Reggie was the best. Him and Michael Craig-Voyk worked hard to get me the best deal. We got the best deal possible. He is our salesman for life!

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DealerRater Aug 7, 2019
 

Reggie Jorge, spent the time to find us the exact car we were looking for, and Michael Craig- Voyk handled the closing transaction to perfection and made sure all of my questions were answered before I drove off the lot with my 2018 CX 9 Signature Pre-Own Certified. They gave me outstanding service I would recommend this dealership to my family and friends these men's are very professional and have you best interest in mind. The overall company was very nice. Nothing but really nice no pressure people. At no time did we feel uncomfortable. Our salesman Reggie was the best. Him and Michael Craig-Voyk worked hard to get me the best deal. We got the best deal possible. He is our salesman for life.

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Edmunds Aug 7, 2019
 

Reggie Jorge, spent the time to find us the exact car we were looking for, and Michael Craig- Voyk handled the closing transaction to perfection and made sure all of my questions were answered before I drove off the lot with my 2018 CX 9 Signature Pre-Own Certified. They gave me outstanding service I would recommend this dealership to my family and friends these men's are very professional and have you best interest in mind. The overall company was very nice. Nothing but really nice no pressure people. At no time did we feel uncomfortable. Our salesman Reggie was the best. Him and Michael Craig-Voyk worked hard to get me the best deal. We got the best deal possible. He is our salesman for life.

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Google Aug 7, 2019
 

The service on my car here has been terrific. Nick has been a great advisor--he has clearly explained what needs done and has thoroughly answered any questions I have. In addition, I was provided a video of the work that was done (that clearly showed on my car what needed fixed and how it would be fixed). I have not had that before at a repair shop--truly gives you peace of mind. For my last repair I stopped in because my engine shield was hanging down. They had it fixed in no time (for free!) Great customer service!

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DealerRater Aug 6, 2019
 

Mayeline was awesome, she wasn't there to sell. She new how I value and respect people's time. And she was there to help us get what we needed.. we were out of there earlier than I planned. Thank you very much!!

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Google Aug 6, 2019
 

The best costumer service

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DealerRater Aug 5, 2019
 

I communicated with our salesperson Marilyn Santos for a few weeks prior to visiting the dealer. She was knowledgeable and responsive. We didn't feel pressured or rushed. She was warm and friendly, and was respectful of our time. We would highly recommend Sport Mazda and Marilyn Santos.

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DealerRater Aug 5, 2019
 

Buying a Mazda could not have been a better experience thanks to the team at Sport Mazda! Shout out to Karina for going above and beyond to provide great service during the sales process.

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DealerRater Aug 5, 2019
 

All the sales people and employees are very nice and willing to help with anything. They were able to price match a Mazda3 hatchback from another dealer that would have been quite a drive for me. Great service and would definitely come back for another Mazda.

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DealerRater Aug 5, 2019
 

I came in to lease a new Mazda6, and the car has been amazing so far. The process was made comfortable by pleasant staff -- definitely a top notch dealership.

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DealerRater Aug 5, 2019
 

Ashley made my car buying experience enjoyable, easy and fun. She is very knowledge and knows what she is doing. She helped me find the best vehicle for me and the best price around.

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DealerRater Aug 5, 2019
 

This was our 2nd choice that ended up being THE 1ST choice at the end of the day. Another dealership told us they didn't have any more used cars in the entire lot to sell. We immediately left and stopped by Mazda. This is where we should have gone to begin with!! Friendly and helpful staff. All went above and beyond even though it was almost time to close!! We left with an awesome car and opinion of this dealership!!

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Edmunds Aug 4, 2019
 

Customer service was above and beyond. Fast and quick process. Noel was amazing. Couldn’t be happier with my new car!

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DealerRater Aug 4, 2019
 

I had a sound coming from the front end that was hard to describe ( Drive belt tensioner). The sound was diagnosed quickly and accurately. Prices were competitive with quality workmanship. The value is evident; you get what you pay for.

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Google Aug 4, 2019
 

Amazing experience.Customer service was above and beyond. Noel was great. I’m so happy with my car!

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DealerRater Aug 3, 2019
 

I love coming to Sport Mazda. I have bought 3 Mazda CX5s from them ans have then do all my service. The staff is the best I have ever encountered.

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Google Aug 3, 2019
 

Went in for recalled airbag replacement, but was thoroughly pleased with friendly staff, ambiance, and promised on time service. Good job SM, great first impression.

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Google Aug 3, 2019
 

Just Wow . The folks here are great and the cars are too. I got a Mazda CX-3 for the beat price ever

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DealerRater Aug 2, 2019
 

Noel was great! He was super nice and professional. Thanks to him I got a new car when I didn’t think I could and I couldn’t be happier. The process was nice and smooth. Thought I’d be there for hours but it was speedy. I was very impressed with everything. They worked with me to find something affordable that I liked. Thanks again for everything.

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DealerRater Aug 2, 2019
 

Jacob was amazing and helped me out to get the best CX-9 GT. There was no high pressure sales or back and forth negotiating. Pleasurable experience all around.

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DealerRater Aug 2, 2019
 

It’s pretty difficult now in days to get good service anywhere, especially in a car dealership. Sport Mazda actually wants to sell you a car which is a good thing. They don’t make it seem like they are doing you a favor by selling you a car, which a lot of dealerships do. The entire process was pretty easy, I was in at around 7 pm and left with a new car at about 9:30. Noel and Mark both did a great job working a deal to get me to the exact price I wanted. Great overall experience, nice showroom, friendly and attentive staff.

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Yelp Jul 31, 2019
 

My family and I  went to Sport Mazda to see a pre owned mazda 3 hatchback that I've had my eye on for awhile. Earnest Evans was quick with showing me the vehicle and giving all the information needed before I bought it. He was very professional and was straightforward about the out the door price. Earnest was very friendly and made the process very easy and comfortable.

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DealerRater Jul 31, 2019
 

Ashley and Mike were extremely helpful and they made the process very easy. I’m very happy with my purchase and I would highly recommend to my friends and family.

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DealerRater Jul 31, 2019
 

Ashley was terrific! She was very friendly and extremely knowledgeable about the cars. She was always available to answer any questions that we had! I highly recommend her! We got the best service and the best price!

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Google Jul 31, 2019
 

I needed to take my 2017 Ford Focus ST in for service, and rather than go to Ford for Ford service, I decided to shop around and that's how I ended up at Sport Mazda! Best prices around by a good margin and I was in and out in the blink of an eye! Their 5000 mile service included Synthetic Oil Change, Tire Rotation, a Complimentary Carwash, and a Multi Point Inspection, and thanks to said Inspection I found out my brake fluid was discolored and in need of replacement, something I might not have found out if I went elsewhere! Even though there's a Ford dealership literally right next door, it's very likely that I'll go to Sport Mazda for its affordable service for the foreseeable future! Also thanks to the service adviser Brittany for keeping me up to speed on every single step of service happening!

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Google Jul 30, 2019
 

Very happy with the purchase of my new Mazda CX-5. Have been a Lexus customer for 15years and I' really impressed on how Mazda has stepped up their game in delivering high quality cars and SUV's. Scheduled and appt with Christian Atencio and as soon as I got to the dealership the cars I was about to test drive were ready. After Christian advised me about the different options we landed in the perfect car. Thanks Christian! Step 2 was getting to the numbers and let me tell you...Dan and Paul have been the easiest sales managers ever to get to a deal. By any means you felt any pressure. This guys are there to help you 100%. And the best thing is that the product they are selling backs them up. I encourage any potential buyer to give Mazda a try and you will be surprised. The features and composition of the car beats any other brand out there. Step 3 was Finance. Mike..Thanks for taking the time to explain the different products and finish my buying process with 5 stars. Anyone out there, try Sports Mazda.

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DealerRater Jul 30, 2019
 

I cannot say enough good things about my experience at Sport Mazda. I was shopping for a car after a recent accident, so it was a stressful time for me. Jorell and Reggie were amazing the first day that I came to test drive. All of my questions were answered and I felt good with the decision I made. The customer service did not end there. Jorell followed up with me after the sale and went above and beyond to fix a miscommunication about the audio in my car. I would recommend this dealership to anyone interested in a new car. Their whole team, sales, finance, and service, are amazing to work with. Thank you, Sport Mazda!

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DealerRater Jul 30, 2019
 

I recently my purchase a New to me CX5 2018 at Sports Mazda in Orlando. From the booking of the test drive to taking the car home, Jorell was fantastic, extremely knowledgeable the Mazda engineering and top of the line technology. He went thru every aspect of the car on a very nice manner without pushing the purchase. In general Jorell customer focus was fantastic, no hassle and made me feel VIP. I would definitely recommend any one to Sport Mazda and to Jorell in the future.

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DealerRater Jul 30, 2019
 

Very happy with the purchase of my new Mazda CX-5. Have been a Lexus customer for 15years and I' really impressed on how Mazda has stepped up their game in delivering high quality cars and SUV's. Scheduled and appt with Christian Atencio and as soon as I got to the dealership the cars I was about to test drive were ready. After Christian advised me about the different options we landed in the perfect car. Thanks Christian! Step 2 was getting to the numbers and let me tell you...Dan and Paul have been the easiest sales managers ever to get to a deal. By any means you felt any pressure. This guys are there to help you 100%. And the best thing is that the product they are selling backs them up. I encourage any potential buyer to give Mazda a try and you will be surprised. The features and composition of the car beats any other brand out there. Step 3 was Finance. Mike..Thanks for taking the time to explain the different products and finish the my buying process with 5 stars. Anyone out there, try Sports Mazda.

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DealerRater Jul 30, 2019
 

I had a Mazda mini van, then a Ford Explorer.... toting my family around, FINALLY, i got a car that’s not the “mom car”! Love my Mazda CX-5! Mayiline and all the employees at Sports Mazda were so helpful! Thanks for making buying a car experience so easy.

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DealerRater Jul 29, 2019
 

My fiance and I decided to purchase a CX-9 from Sport Mazda due to the great deal they offered me. I had shopped other dealers and they beat them out right off the bat after some negotiations. After committing to the deal, they found the car we wanted and we came back in for the paperwork. When we came back, the experience was not what I expected. So much that we left without a vehicle that night and were ready to cancel the deal. I decided to email Jay (the owner) and his team. Jay jumped in and made it right. He owned the mistakes and ensured his team executed the deal. They also offered some concessions to make up for the time spent dealing with it. Mark (manager) and Izzie (my sales rep) also went out of their way to apologize and make the experience perfect when I came in the second time around. I'm in the Hospitality Business as a Senior Manager and deal with service recovery everyday. Jay and his team truly impressed me on how they turned this around. Based on this I will wholeheartedly recommend this dealership for anyone in the market for a new Mazda.

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DealerRater Jul 29, 2019
 

Very happy with my purchase and service here. Very friendly and knowledgeable. Up front with costs. Would highly recommend you anyone looking to purchase or just needing service

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Google Jul 29, 2019
 

My fiance and I decided to purchase a CX-9 from Sport Mazda due to the great deal they offered me. I had shopped other dealers and they beat them out right off the bat after some negotiations. After committing to the deal, they found the car we wanted and we came back in for the paperwork. When we came back, the experience was not what I expected. So much that we left without a vehicle that night and were ready to cancel the deal. I decided to email Jay (the owner) and his team. Jay jumped in and made it right. He owned the mistakes and ensured his team executed the deal. They also offered some concessions to make up for the time spent dealing with it. Mark (manager) and Izzie (my sales rep) also went out of their way to apologize and make the experience perfect when I came in the second time around. I'm in the Hospitality Business as a Senior Manager and deal with service recovery everyday. Jay and his team truly impressed me on how they turned this around. Based on this I will wholeheartedly recommend this dealership for anyone in the market for a new Mazda.

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Google Jul 28, 2019
 

Did not expect to have my car in the shop all day on a Saturday but they were able to work things out and provide a loaner car. This allowed me to still get things done. Thanks for taking care of my recall helping me to still get everything done over the weekend.

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DealerRater Jul 28, 2019
 

Although, my recall was not supposed to take place on Saturday I appreciate all you did to make it happen. Providing a loaner care meant I did not have to sit in the facility from 9 until 4pm Thank You.

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DealerRater Jul 28, 2019
 

This was not my best experience at Sport Mazda. I understand we had to wait for parts to come in but two weeks is an awful long time to keep someone's car. The plus side was that I was able to get a loaner vehicle to use so I was not too inconvenienced. I also felt like the communication wasn't what it usually is. I would go days without hearing anything about the car I dropped it off on Thursday and it wasn't until Saturday afternoon that I found out the diagnosis. And that was only after I attempted calling, went from 2nd to 1st and back to 2nd in line on your call system only to be disconnected (how does that happen?). My fiance then got through after 3 rings. Lastly, I am so tired of having to repeatedly show and remind the reps through the process of the mnt and mechanical plans I purchased through Mazda with my vehicle. I spent a lot of money on those, and as helpful as they have been, it's such a headache every time I bring my car in. That system needs to be worked on.

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DealerRater Jul 27, 2019
 

I originally looked into getting a Mazda from a friend's recommendation about the service department here being on the ball. Bringing my vehicle to Sport Mazda is a load off my mind because I trust what they do. Thanks team.

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DealerRater Jul 27, 2019
 

This was my first service with the team and I was impressed. I look forward to servicing my CX-5 with the team again. Thanks!

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DealerRater Jul 27, 2019
 

I metro Izzy last year when I Iwas shopping around for a Mazda 6. I antes to sale my old car and waited inútil now. I never forget Izzy told me to come back when ready. I did and he made IT avery easy and I got the dream car I wanted. Sport Mazda is the best car experience I never had. Thanos Izzy.

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DealerRater Jul 26, 2019
 

I recently purchased a Mazda 3 from this dealer, from beginning to end, my experience was unexpectedly smooth and pleasant. I did not walk in thinking I'd be approved for a car, let alone walking out WITH a new car. I worked with Noel in sales and Mike in finance, they made everything super easy, they were honest and fair. This is the absolute best experience I've had when purchasing a vehicle and would definitely recommend Sport Mazda to family and friends.

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DealerRater Jul 26, 2019
 

The Sales manager, sales person, and financial person were all very attentive to my needs. They were able to provide me with the accurate information I needed to make an informed sales decision. I have had the CX-5 for several days and it has proven to be as good as Sports Mazda said it would be.

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Cars Jul 26, 2019
 

Bought via trucar via sams auto buying program Luis answered all my questions and refined the buying process so I just had to show up and get the car. Upon arrival greeted promptly by reggie. All the paperwork was quickly processed and out the door in an hour with my new car

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DealerRater Jul 25, 2019
 

It's always a pleasure to work with Stephen. He is always willing to help and keeps me well informed regarding the status of my vehicle.

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DealerRater Jul 25, 2019
 

As my advisor, Brittany took real good care of me. Very professional and polite. This was my First time visit and I will be back for sure. Thanks Brittany!

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DealerRater Jul 25, 2019
 

The service was good, quick. Thorough examination of the vehicle was done and the parts replaced. Kudos to Sport Mazda for the professionalism. See you on the next visit.

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DealerRater Jul 25, 2019
 

Jorell, you did a great job on selling me this new SUV, I am very please with my car I would definitely recommend you to anyone in the future...

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DealerRater Jul 24, 2019
 

Super friendly and efficient service department. Pleasant experience from scheduling my appointment through the payment at the end. Stephen went out of his way to assist and was able to find coupons online that offered a better discount than the ones I had received via mail.

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DealerRater Jul 24, 2019
 

Angelo is excellent with customers! When he told me that I needed a new tire and quoted me the cost, he was very understanding when I mentioned my husband wanting to shop around for different quotes. He didn’t try to sell me on buying from them or pressure me which I appreciated. The only thing I will comment on (which has nothing to do with Angelo and his services) is the wait time. I scheduled my appointment at 8:00am because I have work. I knew I would be late to work but I left a cushion in case it ran behind but didn’t think I would actually be sitting at the dealership for as long as I was. Granted, I did have a nail in my tire and all of that, I didn’t leave until almost 9:45 and I arrived at 7:45. A lady who arrived right after me left 30 minutes before I did which was kind of frustrating. The only thing I would suggest is to let customers know if it’s going to take longer than 1.5 hours because 2 hours was a little too long in my opinion. Like I mentioned before, it had nothing to do with Angelo. He had been with a very needy customer at the time but I had to interrupt him just because I needed to get to work. I saw my car pull around so I knew it was ready and that my keys were brought in but because of Angelo being tied up with another customer, he wasn’t able to retrieve them. Maybe the other service employees can be more aware of fellow coworkers being tied up and help them when a customer has been waiting a long time instead of me having to go up and ask. I think that would be beneficial. Angelo was GREAT though so please don’t take this as a negative review on him. It was more so the actual service of my car taking a really long time, longer than normal.

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Yelp Jul 23, 2019
 

I had a great experience from start to finish at Sport Mazda.  Our salesman, Earnest, was very professional and was able to tell that this was not our first time buying a car so did not waste our time with the "monthly payments" box graphic, but got down to the nitty-gritty, out the door pricing.  It was near the end of the business day so our deal was held up by our credit union's business hours but the Sports Mazda staff rolled with it and when we came in the next morning, our transaction was completed quickly and efficiently.  I had to return the next day after noticing a chip in the windshield and Earnest got me scheduled to have it taken care of promptly and without making me feel like I was being a pain by coming back with an issue after the purchase was done. The service people I dealt with were all friendly and courteous.  I live outside of the central Florida area and decided to go car shopping while visiting relatives here because where I live, car prices are not competitive. Sport Mazda will definitely be the first stop for my family the next time we're in the market for another vehicle.

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