Sport Mazda Sport Report

Have you seen all the changes that Sport Mazda has made?  And, it is not over yet.  Jay Mealey, General Manager, is in the process of remaking the Sport Mazda experience to make your visit as positive and enjoyable as possible. 

If you are visiting the Service Department, you will immediately see the waiting room that has been enlarged and repainted to provide a more comfortable and convenient area for our customers.  We are also adding a more powerful Wi-Fi through Brighthouse that will be available for customers to use when waiting for their car.  In addition, three Apple Macs are available for customers to visit our on-line parts and accessories pages, check our new and used car inventories, visit the Sport Mazda or MazdaUSA websites, appraise the value of their present car, or to search items of interest on the Internet.  A large screen TV has been provided along with complimentary coffee or tea.

Shortly, you will see our Servicewriters greet you with wireless pads connected to new software provided by Mazda having selected Sport Mazda as a test site.  The pads will make the process of getting your car into service easier, quicker and insure complete accuracy throughout the service.  The system will also increase the speed and accuracy of any communications.  Sport Mazda is proud of our customer service, resulting in the Mazda 2011 Gold Cup Award, and will continue to implement changes that will make our service process the very best.

If you are visiting the Sales Department you will notice a remodeled showroom area.  Everywhere you look you will see how we are leveraging the latest technologies to make your car buying experience second to none.  Our repainted showroom provides a more open environment, new large screen TVs across the showroom provide the latest information on all the new Mazda models and the new Skyactiv technology, and video testimonials from our customer family and Mazda films play continuously.  Every salesperson is now equipped with a touch-screen Windows7 computer station and an Apple iPad to access and provide the latest information for our customers throughout their visit.  Our customers can easily contact their salesperson or our staff by email, phone or text and our award-winning www.SportMazdaOrlando.com website is adding new pages every day to make your online shopping experience fast and efficient.

More and more technology is being added in Service and Sales departments every day to make your visits even more enjoyable and beneficial.  We think the investment is worth it.  We have the greatest customers in the world and they deserve our best.

Visit us today!!

The new Skyactiv^®  technology from Mazda is revolutionizing the new car market for 2012.  The ground-up improvements include new engines, manual and automatic transmission, light-weight but stronger body and chassis, and more that gives regular gasoline vehicles exceptional Miles Per Gallon without the high cost of the Hybrid, or the loss of power and performance from its Zoom-Zoom legacy.

Many of our customers who love their Mazda’s are excited with the changes and are arriving at Sport Mazda to drive the new 2012 Skyactiv Mazda3.  Once they drive it, and then check the sticker, most are sold and delighted that they can be economical and environment-friendly while enjoying the same performance and driving experience they are used to. 

The 2013 Mazda Skyactiv CX-5, the first SUV with all the Skyactiv^® technology available from Mazda, will be arriving at Sport Mazda in early February.  We believe this 36 MPG SUV will create even more excitement than the new Mazda3. The CX-5 will have the same solid performance of our previous SUVs with all the benefits of great gas mileage on regular gasoline.  And again, the prices are significantly lower than any Hybrid SUV on the market.

Mazda is in the process of designing replacements for all models by adapting the various Skyactiv^® technologies to the hottest new styling that will be introduced over the next 24 months.  Be sure to consult our website for announcements on the new models.

For more information on all the latest technology from Mazda, see all the pages under our new Skyactiv^® menu on the www.sportmazdaorlando.com website.

While Mazda’s plan for the future includes eventually introducing the other technologies, like Hybrid, they will not do so if it in any way sacrifices our reputation for craftsmanship.  Mazda engineers are dedicated to maximizing quality and performance from every part they produce.  Every part in every new Mazda is engineered with the utmost of care by craftsmen who take pride in their work.

At Sport Mazda, we are proud to be part of the new Mazda.

With everyone conscious of where and how they spend their hard-earned money, many owners are opting to take their cars to franchise lube and tune shops or for more serious repairs to an independent car repair business.  The decision is often made under the assumption that the franchise or independent shops are more economical and can provide the same quality service as car dealerships. 

 With cars the number two most costly purchases that consumers make, after homes, most buyers give serious consideration to the safety, reliability, and the potential resale value on their investment.  When purchasing they consult published comparisons, like from many internet based sites, where the comparisons are based on the vehicles being maintained according to manufacturer standards.  These standards result from extensive research and testing by the manufacturer and the exacting standards of engineering and design of every single part in the vehicle. Quality is required to be successful and that begins from the ground up.

 Mazda understands the success of their brand is dependent upon the value that customers receive from their cars and SUVs, and the quality of the service and parts they provide.  While Mazda can manufacture vehicles in their facilities and insure they meet the highest quality standards, they also understand there is a responsibility to each and every customer to insure the same highest standards of service at every Mazda dealership.  Only then will owners receive the return on their investment they want and deserve.

 As new models become more and more technologically advanced, with the latest in state-of-the-art options and accessories, not only is the technical skill to repair more advanced, but the parts used become very specific and exacting. 

Mazda has instituted strenuous standards for certification of technicians and requires dealers utilize state-of-the-art equipment specifically designed to diagnose and repair Mazda products.  Sport Mazda, Gold Medal award-winning dealer from Mazda for meeting the highest standards in customer service, maintains certified facilities and technicians to insure our customer’s vehicles receive the highest quality service.

 Why is all this important when deciding between taking your Mazda to Sport Mazda or to an independent or franchise repair facility?  If Sport Mazda must continually invest in equipment and training of technicians to maintain your Mazda so you have a safe and reliable vehicle, can the same level of expertise be achieved at shops that attempt to provide services to all makes and all models.  Will they have the expertise to identify potential safety issues while providing an oil change and lube?  Will they have the certified Mazda parts necessary to insure the highest quality repairs?  Are they able to make sure you get the best return on your investment from your Mazda?  Sport Mazda can not only provide all these services, but provide a complete vehicle Full Circle service inspection every time your Mazda visits our service facility. 

 Please be assured that even though Sport Mazda has made major investments to keep our service facilities and personnel of the highest quality, we have not used that as an excuse to charge higher costs to our customers.  Continuing cost comparisons in the Orlando market insure Sport Mazda maintains fair and competitive prices.

 Now you know why you should take your Mazda to Sport Mazda.  We care, and no sacrifice is too great to insure that you and your family leave our dealership in a safe, reliable Mazda that will provide you reliable transportation for years to come.